1. Scope

These Terms govern access to the Pelagus AI website and the purchase or evaluation of the Aurora concierge platform (“Services”). By using our Services you agree to these Terms.

2. Accounts & onboarding

Clients are responsible for ensuring access credentials remain confidential. Pelagus configures Aurora based on materials provided by the client (fleet specs, pricing, SOPs). Accurate information is required to guarantee performance.

3. Fees & billing

Pricing and billing terms are outlined in the relevant order form or Master Service Agreement. Fees are denominated in EUR and exclusive of applicable taxes. Late payments may incur financing charges.

4. Acceptable use

Clients may not use Aurora to violate applicable laws, send unsolicited communications, or upload harmful content. We reserve the right to suspend access for misuse.

5. Confidentiality

Each party agrees to keep confidential any non-public information disclosed within the relationship, including charter data and pricing, according to the MSA or NDA in effect.

6. Intellectual property

Pelagus retains all rights to Aurora, including models, prompts, datasets, and documentation. Clients receive a non-transferable license to use Aurora for their charter operations.

7. Warranties & disclaimers

We provide the Services “as is” and disclaim implied warranties to the maximum extent permitted by law. Aurora outputs should be reviewed by the client’s team before final commitments.

8. Liability

Pelagus’ total liability is limited to the fees paid in the preceding twelve-month period. We are not liable for indirect, incidental, or consequential damages.

9. Governing law

These Terms are governed by Italian law. Any disputes shall be resolved in the courts of Milan, Italy.

10. Contact

For questions, contact info@pelagusai.it.