Book 35% More Charters With AI That Answers Calls, Quotes Prices, and Confirms Bookings in 60 Seconds
A €10,000 inquiry shouldn’t wait until morning. Aurora answers in your client’s language, qualifies the lead, and books the callback while you sleep.
- Instant concierge-grade response in 51 native languages.
- Collects budget, itinerary, and guest preferences before your broker steps in.
- Configured for your fleet in under a week—no redesign, no IT lift.
Trusted in Sardinia · Amalfi Coast · Sicily | GDPR-ready | EU-hosted
Live demo
Hear Aurora right now
Aurora handles a midnight inquiry
Hear Aurora deliver a concierge-grade response to a real charter request. Want it in Russian or Arabic? We’ll load your fleet live during the demo.
Prospect · 23:58 Dubai
“We need a 50ft catamaran in August. Can you confirm availability and crew?”
Aurora · Native Arabic
“The Lagoon 50 is free 7–14 August. I’ve reserved a Monaco callback for 09:00 Dubai time. May I confirm guest count and preferred itinerary?”
Pelagus → Your CRM
Lead card created with transcript, voice note, budget bracket, itinerary request, and next steps for your broker.
Early feedback
What charter managers are saying
Aurora is in beta with Mediterranean fleets right now. Here’s what early adopters report after letting the concierge handle multilingual night inquiries.
“Aurora changed how we handle night inquiries. We went from losing bookings to capturing every lead, even at 2 AM. The multilingual support is a game-changer for our Russian and German clients.”
“Setup was incredibly fast. Aurora was live and handling calls in our marina within a week.”
“I was skeptical about AI, but Aurora sounds more professional than most of my staff. Clients love it.”
“The ROI was immediate. Aurora paid for itself in the first week by capturing inquiries we’d normally miss.”
Revenue leaks
Why charter companies lose 30% of international bookings
Charter revenue leaks every time a prospect emails overnight, calls in another language, or hits your July wait-list.
Language barrier · Russian
€8k–15k lost overnight
Russian client calls 23:15 asking about your 50ft catamaran. No Russian-speaking staff. They book your competitor by morning.
Slow response · US market
€12k deal gone
American couple emails Sunday about August availability. Your reply arrives Monday afternoon. They’ve already paid another broker.
Peak-season overload
€170k leaked per season
July: 47 inquiries/week. Team can handle 30. 17 threads abandoned × €10k average charter = six figures flushed.
Mediterranean charter benchmarks show 15–30% inquiry leakage due to response delays, language mismatch, and overload.
Solution pillars
How Aurora plugs every revenue leak
Same scenarios, different outcome. Aurora captures the lead, qualifies it, and books you the meeting—in their language, on their schedule.
Language solved
Speaks like a Monaco concierge
Aurora responds instantly in Russian, Arabic, Mandarin, Italian, or English, answers yacht specifics, and sends recap in your CRM.
Speed solved
Instant response, zero ghosting
Prospect hears a luxury voice in 8 seconds, gets availability, pricing ranges, and books a call slot—before competitors wake up.
Scale solved
Unlimited concurrent calls
Handle 5 or 500 inquiries without seasonal hires. Aurora routes hot leads to you, tags tire-kickers, and nurtures the rest.
Outcomes
Aurora acts like your senior charter manager—and never misses a lead
Capture international demand
Aurora handles Italian, English, French, Arabic, and Mandarin natively. That’s 80% of luxury charter requests—covered.
Convert midnight inquiries
Average response time: 8–12 seconds. Aurora qualifies the prospect, captures budget, and books a callback before competitors reply.
Only talk to closable leads
Hot / warm / nurture scoring with reason codes. Your team receives transcripts, itinerary requests, and recommended next steps.
Handles every channel
Website voice widget, local phone numbers, WhatsApp voice notes, and email triage—all orchestrated by one AI concierge.
Drop-in setup, zero IT lift
Send your fleet URL; we ingest specs, availability, and pricing. Aurora is live within a week—no redesign, no infra changes.
Built for EU compliance
EU hosting, GDPR-ready DPA, AES-256 encryption, audit trails. Luxury clients expect privacy—you can prove it.
Aurora vs hiring vs doing nothing
Aurora keeps the concierge touch and frees your team to close
Compare what it costs to lose another booking, hire seasonal staff, or let Aurora catch every lead.
Aurora
Concierge-grade, 24/7
- • Voice + WhatsApp in 51 native languages
- • Qualifies € budget, timeline, itinerary automatically
- • Sends transcript, highlights, and next step to your broker
- • GDPR-ready, EU hosted, tamper-proof logs
- • Founding rate starts at €297/mo
Result: 4–6× more high-quality leads captured while you sleep.
Generic chatbot
Text-only, low context
- • No voice or native accent
- • Scripted replies feel robotic
- • No structured handoff to sales
- • Around €400/mo for basic automation
- • Manual escalation needed for every serious lead
Typical outcome: prospects drop off after first generic response.
Seasonal staff
Limited coverage
- • Available only during office hours
- • Languages depend on hires
- • High fixed cost + training time
- • Payroll + taxes = €6k–€12k/mo
- • Attrition means constant hiring/training
Often overwhelmed in peak season → missed callbacks.
Do nothing
Missed €10K+ bookings
- • No after-hours response
- • Leads go cold or bounce
- • Competitors capture the deal
- • Lost bookings easily €10k+ each
- • Reputation hit when prospects get silence
Every unreturned midnight inquiry = lost commission.
| Criteria | Generic Chatbot | Seasonal Staff | Do Nothing | Aurora |
|---|---|---|---|---|
| Languages | Text-only, English | Depends on hire | English email templates | Fluent IT/EN/FR/AR/ZH |
| Response time | Instant text, no voice | Minutes to hours | Hours to next day | < 12 sec voice, 24/7 |
| Monthly cost | €200–€400 | €6k–€12k | Varies (use calculator below) | A partire da €297 |
| Peak season scalability | Crashes on volume | Need extra hires | Leads abandoned | Unlimited concurrent calls |
| Data security | Unknown hosting | Depends on staff | Emails everywhere | EU-hosted, DPA ready |
| Lead quality | No qualification | Manual notes | None | Score + transcript + next step |
Integrations
Drops into your stack—no rebuild required
Aurora connects to the channels and systems you already use. If it’s not on the list, we build the connector during onboarding.
CRM & Pipeline
Salesforce, HubSpot, Dynamics, Bitrix24, Monday, Airtable, custom yacht CRMs.
Telephony & Messaging
Twilio Enterprise, WhatsApp Business API, Aircall, RingCentral, Vonage, SIP trunks.
Knowledge Sources
Fleet CMS, XLS/CSV uploads, Google Drive, SharePoint, proprietary availability feeds.
Analytics & Alerts
Slack, Teams, email, SMS, webhook automations, BI exports, call QA dashboards.
ROI Planner
Aurora pays for itself after one extra booking a month
Plug your numbers in. Even conservative assumptions show Aurora returning multiples of its fee.
From awareness to booked charter
Your prospect’s journey with Aurora (and how it turns into revenue)
Every international inquiry follows this path. Aurora keeps it moving until your team closes the booking.
01 · Capture
Prospect lands on your site
They click the “Talk to us” button or call the Monaco number at midnight. Aurora answers instantly in their language.
- Voice widget + phone + WhatsApp
- Localized greetings (“Buonasera, benvenuto a bordo…”)
02 · Qualify
Aurora runs the charter playbook
She captures yacht, dates, budget, guest count, itinerary. Prospect never waits, never repeats themselves.
- Hot / warm / nurture scoring
- Automated deposits for repeat clients
03 · Handoff
Your team wakes up with context
Transcript, voice note, budget band, itinerary request, and recommended next step delivered to CRM + Slack/SMS.
- Auto-scheduled callback slots
- Escalations for VIP/owner requests
04 · Close & expand
You close the deal, Aurora nurtures the rest
Conversion logged, follow-up sequences run, seasonal offers sent to warm prospects—without extra staff.
- Automated pre-boarding touchpoints
- Referral prompts after charter ends
Early results · sample size: 5 beta fleets · 30 days
+35%
Average lift in qualified inquiries captured
3.5 hrs/day
Average broker time saved (survey‑reported)
8×–43× ROI
Range observed, varies by fleet size and ASP
* Results from beta program. Individual results may vary.
No-risk action plan
Here’s what happens in the first 14 days
We do the heavy lifting. You see Aurora working with your fleet, then decide if you want to keep printing bookings while you sleep.
Day 0
15-minute strategy call
We pull up your fleet, map inquiry leaks, and confirm languages/channels. You send the link to your yacht inventory—nothing else.
Days 1–5
Aurora trains on your yachts
We ingest specs, pricing, availability, and set up CRM/WhatsApp/phone routing. You review sample calls in your language of choice.
Day 6–14
Live on your site—with safety net
Aurora goes live. We monitor every interaction, tune scripts daily, and deliver the first qualified charter lead. Not impressed? Cancel and keep the playbook.
Security & Compliance
Built for EU yacht operations
Data privacy and enterprise-grade controls, without slowing down your team.
GDPR & DPA
Data minimization, purpose limitation, subject access support. DPA on request.
Request DPA →EU Data Residency
EU-hosted storage and processing available. Configurable retention windows.
Encryption & Audit
AES-256 at rest, TLS 1.2+ in transit, tamper-evident logs and access controls.
FAQ
The questions charter owners actually ask
How accurate is Aurora with yacht-specific questions?
Aurora trains on your fleet—spec sheets, pricing tables, availability calendars, crew bios. Operators typically say “she knows our boats better than new staff.” Book a demo and we’ll load your fleet live.
What if clients want to speak to a human?
Aurora is the first responder. When prospects ask for you, she books the callback, sends transcript, budget, itinerary, and preferred language so you pick up where she left off.
Do I need technical skills to set this up?
No IT required. Send us your fleet link and preferred handoff flow. We configure, dry-run together, and go live—usually within a week.
What happens during peak season when inquiries triple?
Aurora scales instantly. Ten or ten thousand inquiries—every prospect gets native-language service, recorded transcripts, and next steps.
We already have a chatbot. Why switch?
Most chatbots are text-only, English-only, and generic. Aurora handles voice calls, WhatsApp voice notes, and phone inquiries, speaking native languages with yacht-specific knowledge. Try both side-by-side—the difference is immediate.
What’s your cancellation/refund policy?
30‑day rolling cancellation, no lock‑in. If Aurora doesn’t capture at least one qualified lead that converts to a booking within 90 days, we refund your setup fee—no questions asked.
How long does setup actually take?
Live in 1 week. We configure your website widget, CRM handoff, and processes, then flip the switch. Omnichannel (phone + WhatsApp + email) typically completes within the week, depending on provider activations.
What if Aurora makes a mistake with a high‑value client?
Guardrails prevent hallucinations, and unknowns trigger a human handoff. Every interaction is recorded with transcripts for QA. You can flag, retrain, and we update prompts and rules within 24 hours.
Can we customize Aurora’s voice and personality?
Yes. Choose voice, tone, formality, and greetings. We lock yacht and destination pronunciations and build a brand lexicon so Aurora sounds like your Monaco‑grade concierge.
Which languages does Aurora support?
Day‑one: IT, EN, FR, AR, ZH. Extended tiers cover up to 51 languages. We recommend starting with the 5 that cover >80% of Mediterranean demand.
Ready to stop losing €10,000 bookings?
See Aurora answer questions about your yachts this week.
Bring us your fleet link. In 15 minutes we’ll show Aurora handling your exact inquiries in multiple languages.